Patient Satisfaction Survey

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A computerized program that allows for quick and easy survey capabilities with a laptop computer. Simple and easy to administer, the PSS is designed to assess 100% of patients surveyed with a computerized printout of the results. The PSS can be customized to each practice, location, or provider. This program supports HEDIS member satisfaction questions and allows for customers to identify patient issues in regards to satisfaction. Identify the business issues of your practice and design improvement plans to enhance member satisfaction.